Resolve Business Disputes (CPCCBC4024)
The Resolving Disputes course and its unit of competency specify the skills and knowledge required to advise on or resolve business disputes that may arise during residential and commercial contracting projects. You will learn to navigate the complexities of the building industry by developing and implementing robust dispute resolution processes and procedures. It is an essential unit for professionals looking to maintain project momentum and manage contractual disagreements with confidence.
Course summary
Code
Duration
8 weeks
Number of Units
Core and Elective
Inclusions
Course overview
SCB3 – Resolving Disputes is designed for construction professionals who need practical skills to manage conflict, contractual disagreements and project issues in a professional and legally informed manner.
You will learn how to interpret contract conditions, understand legal obligations, respond to disputes early and apply structured resolution processes across residential and commercial construction environments.
No formal prerequisites apply. A basic understanding of construction contracts and project delivery is recommended.
Unit Number: CPCCBC4024
Unit Name: Resolve business disputes
Delivery: Online, flexible study Australia-wide
Suitable For: Builders, supervisors, project managers, contractors and business owners
Modules
What you will learn
- Understand Australian law, building legislation and regulations
- Review contract terms and conditions
- Manage subcontractor obligations and responsibilities
- Identify common causes of construction disputes
- Apply practical dispute resolution strategies
- Respond to breaches of contract
- Understand suspension, repudiation and termination processes
- Reduce delays and maintain project progress
Note: All topics cover each State & Territory
Who this course is for
- This course is ideal for:
- Builders managing client and subcontractor relationships
- Site managers overseeing project delivery
- Project coordinators handling contract administration
- Contractors wanting to reduce commercial risk
- Small business owners in the construction industry
- Professionals working toward Certificate IV or diploma pathways
Units of Competency
Resolve issues before they cost you time and money
Build the skills to handle disputes early, manage contractual challenges professionally and keep your construction projects on track.
More courses available
We offer a diverse range of educational pathways designed to help you excel at every stage of your construction career. Whether you are looking for a quick skill top-up or a comprehensive qualification, our curriculum is tailored to meet current industry standards.
Available online and flexible anywhere in Australia
Study from any location with flexible online delivery built for working professionals. Whether you are based in Perth, Brisbane, Sydney, Melbourne, Adelaide, Darwin, Hobart or regional Australia, you can complete your training around work and personal commitments.
You will receive access to course materials, structured learning support and guidance from an experienced training provider.
Course enrolment
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