Frequently asked questions

Our dedicated team fosters a positive rapport and maintains a professional, supportive approach throughout our interactions. We offer our students sincere support, so no one feels that a query is too trivial to be asked.

A quick guide before you begin

  • What resources do you provide to help me with my course?

    We provide all textbooks, drawings, and sundry items that you may need to complete your chosen course at no additional cost.

  • Are there any face to face classes I need to attend?

    No. All course materials, assessment tasks and results are delivered via email with student support available via email and phone.

  • How much time do I need each week to finish in the course timeframe?

    We recommend 10 -15 hours a week to complete in the allocated timeframe.

  • What student support is available?

    Student support is available by email or phone during business hours 9am-4pm Monday - Friday NSW time.

  • Are there any entry requirements?

    You must be 18 years of age or over, have Language, Literacy and Numeracy skills appropriate for the course level that you are undertaking, have access to a computer (including internet for research and emails) and a Year 10 level of Maths or equivalent. Site experience would be an advantage. Language, Literacy and Numeracy Skills and Digital Capabilities will be assessed during the enrolment process.

  • How do I know if I have selected the right course for me?

    Speak to student support before registering. They can help determine, from the information you provide, which course would be best suited to your needs.

  • How quickly will my work be marked?

    We aim to have results back to you within 7 days from time of submission. You will be assessed as Competent or Not Yet Competent. If a Not Yet Competent result is received, you will have several further attempts available to resubmit the task after making changes according to the feedback you received.

  • What payment options are available?

    We offer interest free monthly payment plans using Visa or Mastercard.

  • When can I start the course?

    You can enrol at any time.

  • How do I enrol?

    Contact Back to Basics Business Training Pty Ltd via our website. Student support will respond to your enquiry and call you to discuss your needs and goals. If the course meets your needs we will then send you registration forms and further information on payment plans and the course you have selected. Fill out the registration forms and email them back to us with a copy of your current photo ID. Once the deposit is received your coursework will be emailed to you.

Construction worker in blue hard hat and safety vest, standing with arms crossed at a building site.
Two construction workers in hard hats review plans atop a building site at sunset

We train students from all states and territories in Australia

Access nationally recognised building and construction qualifications from anywhere. Our flexible online learning model is available to students across every state and territory, allowing you to study at home, work, or wherever best fits your schedule.

State and territory licensing authorities

The licensing requirements and governing bodies vary by location. Whether you are in New South Wales, Queensland, Victoria, South Australia, Western Australia, Tasmania, the Northern Territory or the ACT, our team can help you understand exactly what is needed for your application.

Get qualified with our expertise

We offer nationally recognised construction qualifications that may support builder licensing pathways, depending on your state, experience and licence class. Our team can help you understand which training options may be relevant to your goals.


Whether you are entering the industry, formalising existing experience or progressing into larger projects, we can help you take the next step with confidence.

Start your builders licence journey

Contact us to discuss the qualifications required for your state.

Licensing support for every jurisdiction

Wherever you are in Australia, our team can advise on the qualifications and steps required for your builder's licence or registration application.

Reach out for your queries

Got questions about a course, licensing, or getting started? Our team is ready to assist. You can contact us directly or fill out our enquiry form, and we'll promptly get back to you with the information you require.

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